Home
Fine china
Gallery
Price list
Order
Events
Projects
Links
Archive
  ORDER


Due to an increasing backlog of work we have had to make some changes. I am no longer able to supply china immediately from stock and at present will be working to order only.

Delivery times will fluctuate throughout the year, but we aim to be able to give you a reasonable estimate at the time you place your order. Please be aware that orders required for a specific date will need to be placed in good time.

We will have a limited amount of work available to buy on the day at the fairs we attend, but we will no longer be able to reserve items for you to collect at the fair unless your order has been already placed and is now ready.

We may have to close our order book from time to time to reduce the backlog. If so, we will indicate this on our home page.

Summer break - we will be closing down every summer for the months of June, July and August.

Due to the huge rise in postal costs we reluctantly are no longer able to offer free delivery for UK orders under £50 although it will remain free of charge for orders over this amount.

We have temporarily suspended sale of gift certificates as we can’t supply work quickly at the moment.

Please note that I am unable to supply plain white china or work to commission.

Many thanks for your patience,
Karen

March 2014

Please send us your order by post, telephone or email:

BY POST
37 Sandbrook Road
Stoke Newington
London N16 0SH
United Kingdom

Download order form


BY TELEPHONE
Telephone 020 7254 5242
International +44 20 7254 5242

BY EMAIL
peter@stokesayware.co.uk

We will acknowledge your order and confirm the total cost and estimated delivery date. Please let us know in good time if you need a particular item for a specific date as we do undertake to fill orders in the order of receipt.

If for any reason you are not completely delighted with your order we will refund on anything returned to us in perfect condition within 10 days. In the event of damage in transit please notify us immediately. We will then be happy to send a replacement on receipt of the broken item by return post.

DELIVERY
Packages are dispatched by first class recorded delivery within the UK and by registered airmail overseas.

POSTAGE AND PACKING
UK Orders under the value of £50 £3.00
UK Orders over the value of £50 Post Free
EUROPE Registered delivery £9.00
WORLD WIDE Registered delivery £9.00


PAYMENT
When your order is ready we will send you a pro-forma invoice and dispatch your goods on receipt of your payment. Completed orders will be held for you for a period of one month.

BY CHEQUE
Cheques should be made payable to 'Stokesay Ware'. Overseas customers paying by cheque need a Sterling Draft, drawn on a British bank.

BY CREDIT OR DEBIT CARDS
We can accept payment by Visa, Mastercard or Eurocard credit cards and by Switch and Solo or Delta debit cards. If you would like to use this facility please send us your details by post or phone.

BY PAYPAL
We can now accept payment by PAYPAL. You do not need to have your own PAYPAL account to make a one-off payment.

OVERSEAS CUSTOMERS
Orders are sent by tracked or registered airmail and generally take in the region of 4 days to Europe and 8 days to the USA or Australasia.

CHELSEA PLATES: If you need more than one plate it is advisable to order them at the same time as we cannot guarantee colour consistency from printing to printing.

PLEASE NOTE: Stokesay Ware is intended for collectors and is unsuitable for children under the age of 14 years.


 
    HOME :: FINE CHINA :: GALLERY :: PRICE LIST
EVENTS :: PROJECTS :: LINKS :: ARCHIVE

   
    Willow birds logo
STOKESAY WARE
37 Sandbrook Road, Stoke Newington
London N16 0SH, UK
Telephone 020 7254 5242
International +44 20 7254 5242

email peter@stokesayware.com
   
   


Content, design & graphics copyright © Karen Griffiths 2000