We are currently receiving more orders than I
have the capacity to make. This is adding to our already extensive
We have taken the decision to close
our order book until further notice. I will keep you updated on the home page
of our web site.
In the meantime we will still
be attending the Miniatura shows, including Cranmore Park, and the Kensington
shows (there will be no City of London show in 2016 but it will return in
2017). We will have a limited amount of work available to buy on the day at
regret we are unable to reserve work to be collected at shows unless it has
been previously ordered and is now ready.
If we have given you an enquiry or
order number I will continue to work through the list and we will write to you
3 to 4 weeks before your order is ready.
We are looking at ways to solve this
problem although as each piece is carefully hand made by myself, it is not a
process that can be hurried.
We intend to
continue attending the Miniatura and Kensington shows in the future and hope to
be able to reintroduce other favourite shows as the work load
Please do not send us an order in
anticipation as we will not be able to accept it at present. The order book is
Many thanks for your
HOW TO ORDER
order book is open please send us your requirements by post, telephone or
When we receive your enquiry we will
give you an enquiry number beginning with the letter 'E'. This will enable us
to deal with them in a logical sequence.
I am able to start making your pieces we will contact you to confirm that you
still require them, confirm the price, give you an estimated delivery date and
also an order number.
In the meantime we can
generally supply Chelsea plates from
London N16 0SH
Telephone 020 7254 5242
International +44 20 7254
If for any reason you are not completely delighted with your order
we will refund on anything returned to us in perfect condition within 10 days.
In the event of damage in transit please notify us immediately. We will then be
happy to send a replacement on receipt of the broken item by return post.
Packages are dispatched by first class recorded delivery within
Orders are sent by tracked or registered airmail and generally
take in the region of 4 days to Europe and 8 days to the USA or
||Orders under the value of
||Orders over the value of
order is ready we will send you a pro-forma invoice and dispatch your goods on
receipt of your payment. Completed orders will be held for you for a period of
one month. We do not accept payment in advance.
should be made payable to 'Stokesay Ware'. Overseas customers paying by cheque
need a Sterling Draft, drawn on a British bank.
or we can send you a Paypal payment request.. You
do not need to have a Paypal account to make a one-off payment with your credit
or debit card.
(ALSO KNOWN AS IBAN OR BIC/SWIFT)
payment in pounds sterling directly to our bank account. We will send you our
account details on request when your order is ready.
down every summer for June, July and August.
I am unable to supply
plain white, undecorated china.
If you need more than one
plate of the same pattern it is advisable to order them at the same time as we
cannot guarantee colour consistency from printing to
Stokesay Ware is intended for collectors and is unsuitable
for children under the age of 14 years.
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37 Sandbrook Road, Stoke
London N16 0SH, UK
Telephone 020 7254 5242
20 7254 5242
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