We are now accepting orders, but due to the
volume of work, we are dealing with them in a slightly different
When we receive your enquiry we will give
you an enquiry number beginning with the letter 'E'. This will enable us to
deal with them in a logical sequence.
am able to start making your pieces we will contact you to confirm that you
still require them, confirm the price, give you an estimated delivery date and
also an order number.
In the meantime we can
generally supply Chelsea plates from
We will also
have a limited amount of Stokesay Ware available to buy on the day at the fairs
we attend which we will list on our events page. This
will be on a 'first come, first served' basis and we regret we will not be able
to reserve pieces for you.
Many thanks for
Please send us your order by post, telephone or
London N16 0SH
Telephone 020 7254 5242
International +44 20 7254
If for any reason you are not completely delighted with your order
we will refund on anything returned to us in perfect condition within 10 days.
In the event of damage in transit please notify us immediately. We will then be
happy to send a replacement on receipt of the broken item by return post.
Packages are dispatched by first class recorded delivery within
Orders are sent by tracked or registered airmail and generally
take in the region of 4 days to Europe and 8 days to the USA or
||Orders under the value of
||Orders over the value of
order is ready we will send you a pro-forma invoice and dispatch your goods on
receipt of your payment. Completed orders will be held for you for a period of
Cheques should be made payable to
'Stokesay Ware'. Overseas customers paying by cheque need a Sterling Draft,
drawn on a British bank.
Please pay directly to:
or we can
send you a Paypal payment request.. You do not need to have a Paypal account to
make a one-off payment with your credit or debit card.
BANK TRANSFER (ALSO KNOWN AS IBAN OR
Make a payment in pounds sterling
directly to our bank account. We will send you our account details on request
when your order is ready.
We close down every summer for June,
July and August.
i am unable to supply plain white, undecorated
If you need more than one plate of the same pattern it is
advisable to order them at the same time as we cannot guarantee colour
consistency from printing to printing.
PLEASE NOTE: Stokesay Ware
is intended for collectors and is unsuitable for children under the age of 14
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37 Sandbrook Road, Stoke
London N16 0SH, UK
Telephone 020 7254 5242
20 7254 5242
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