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SEPTEMBER 2014 UPDATE
We are unable to accept orders at the present time but hope this will be a temporary measure and will let you know on our home page when we are able to open our order book again.

If we have given you an order number we will be able to fulfil that order although it may take a little longer than anticipated.

In the meantime we will be able to take orders for Chelsea plates, although not for anything else.

We will also have a limited amount of Stokesay Ware available to buy on the day at the fairs we attend which we will list on our EVENTS page. This will be on a 'first come, first served' basis and we regret we will not be able to reserve pieces for you.

Many thanks for your patience,
Karen

September 2014

Please send us your order by post, telephone or email:

BY POST
37 Sandbrook Road
Stoke Newington
London N16 0SH
United Kingdom

Download order form


BY TELEPHONE
Telephone 020 7254 5242
International +44 20 7254 5242

BY EMAIL
peter@stokesayware.co.uk

We will acknowledge your order and confirm the total cost and estimated delivery date. Please let us know in good time if you need a particular item for a specific date as we do undertake to fill orders in the order of receipt.

If for any reason you are not completely delighted with your order we will refund on anything returned to us in perfect condition within 10 days. In the event of damage in transit please notify us immediately. We will then be happy to send a replacement on receipt of the broken item by return post.

DELIVERY
Packages are dispatched by first class recorded delivery within the UK.

OVERSEAS CUSTOMERS
Orders are sent by tracked or registered airmail and generally take in the region of 4 days to Europe and 8 days to the USA or Australasia.


POSTAGE AND PACKING
UK Orders under the value of £50 £3.00
UK Orders over the value of £50 Post Free
EUROPE Registered delivery £9.00
WORLD WIDE Registered delivery £9.00


PAYMENT
When your order is ready we will send you a pro-forma invoice and dispatch your goods on receipt of your payment. Completed orders will be held for you for a period of one month.

BY CHEQUE
Cheques should be made payable to 'Stokesay Ware'. Overseas customers paying by cheque need a Sterling Draft, drawn on a British bank.

BY CREDIT OR DEBIT CARDS
We can accept payment by Visa, Mastercard or Eurocard credit cards and by Switch and Solo or Delta debit cards. If you would like to use this facility please send us your details by post or phone.

BY PAYPAL
We can now accept payment by PAYPAL. You do not need to have your own PAYPAL account to make a one-off payment.

SUMMER BREAK
We close down every summer for June, July and August.

WHITE CHINA
i am unable to supply plain white, undecorated china.

CHELSEA PLATES
If you need more than one plate it is advisable to order them at the same time as we cannot guarantee colour consistency from printing to printing.

PLEASE NOTE: Stokesay Ware is intended for collectors and is unsuitable for children under the age of 14 years.


 
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STOKESAY WARE
37 Sandbrook Road, Stoke Newington
London N16 0SH, UK
Telephone 020 7254 5242
International +44 20 7254 5242

email peter@stokesayware.com
   
   


Content, design & graphics copyright © Karen Griffiths 2000